Your Organisation call center may handle sales or customer service , we can develop custom call center solutions to make it better. We’ve experience implementing call center software to make your agents more effective to allow them to process more calls quicker.Our call center phone systems are designed to make the most of your team to get the results you’re after.
By implementing systems that will help you monitor call volume, we can help managers evaluate who’s under performing and requires to further improve. Vector Dubai continues to provide call center solutions for over 6 years to a variety of businesses in the mortgage industry, Debt Collection, Hospitality and beyond. We have extensive experience that we could put to work for you. We develop all-in-one solutions for organizations utilizing the most efficient modern technology and training best practices. We are able to train your sales floor to build more profitable relationships with clients so that you can take advantage of outbound dialing or inbound calling.
Our Call Center Solutions, is used for the purpose of receiving and transmitting a sizable amount of requests by telephone. Mostly a call centre is run by a company to administer incoming product support or information inquiries from consumers. Outgoing calls are in the nature of telemarketing, clien follow up calls, debt collection etc. In addition to a call centre, collective handling of letters, faxes, and e-mails at one location is known as a contact centre. Vector Dubai can provide small to large scale call center solution to your organization. Starting from two agents in single shift to hundreds of agents in multiple shifts.With powerful functionality and usability, feature-rich capabilities focused on a streamlined platform, our call center systems complemented by our dedicated tech support team and expertise, are set to maximize productivity and drive the strategic development of your company.
We offer call center for you. With IP telephony, multi-modal communications tools, robust reporting features and application integration built right in. Our Call Center Solutions help businesses meet and exceeds the service level expectations of their customers, while driving employee productivity and controlling operational costs. Whether you have a large contact center with multiple sites, or are simply looking for a more efficient way of sharing calls among a team, Vector Dubai has the solutions you need to manage and grow your business.
Skill-based routing functionality directs calls, emails, web chats, fax messages, text messages and voicemail messages to an available agent with the highest skill level to handle the communication traffic. This helps to ensure that your clients are getting together with someone who has the skill to assist them to, thereby lowering the instances where customers have to be transferred, escalated or called back.
CTI allows you to leverage telephone functionality integration to leading CRM products.Computer Telephony Integration (CTI) interfaces interconnect with your computer, enabling the:
Our Call Center Phone Systems solutions designed to be both scalable and feature rich and meets the growing demands of todays business conditions.Other than call center phone system we have telephone products to support all the communication methods like IP, TDM, Video , Wired or Wireless and SIP Protocol. Choose our call center solution that give best fits your Business. Our call center phone system deliver maximum deployment flexibility and all business niches or personalization requirements.Vector Dubai offer high tech worry free deployment for contact centers and call centers in Dubai, UAE. . Contact Vector Dubai today for your Call center ,contact center or Buying your Telephone Products in UAE. We cover entire UAE included Dubai, Abudhabi , Umm Al Quwain, Ras Al-Kaimah, Sharjah, Umm Al Quwain, All Ain and Ajman.
